Terms and Conditions

1. Service Terms & Conditions

Welcome to Dune Dash Delivery. By utilizing our logistics, courier, and freight services, you agree to be bound by the following terms. These conditions govern the carriage of goods and the relationship between Dune Dash Delivery and its clients within New York and beyond.

1.1 Scope of Service

Dune Dash Delivery provides express package delivery, cold chain logistics, B2B freight, and same-day courier services. Our commitment is to fast, precise, and secure transportation of your shipments. By placing an order, you confirm that the goods provided for transport are legal and safely packaged according to industry standards.

1.2 Shipping Liabilities

While we pride ourselves on precision, liabilities for loss or damage are limited to the declared value of the goods at the time of booking, up to a maximum threshold defined in our standard insurance policies. For high-value items, clients are encouraged to purchase additional coverage through our request quote portal.

1.3 Prohibited Items

The following items are strictly prohibited across all transport modes (truck, bike, plane):

• • Hazardous or flammable materials
• • Illegal substances or contraband
• • Living animals (unless pre-authorized via Cold Chain protocol)
• • Perishable goods not packaged for cold chain

1.4 B2B and Freight Agreements

B2B Freight services are subject to specific contractual agreements that supersede these general terms upon execution of a dedicated service level agreement (SLA). Contact [email protected] for enterprise queries.